CSX provides emergency planning assistance and training to local fire, police and emergency response personnel in the communities we serve.
CSX Rail Respond is the first program of its kind among Class I railroads. It provides firefighters, police officers and other emergency responders with easy mobile access to critical information about what's traveling on CSX rails.
Designed specifically to aid first responders in the event of a rail emergency, CSX Rail Respond quickly identifies the contents of rail cars carrying hazardous materials. Through the mobile website, responders can securely access:
- Real-time information on the contents of rail cars.
- Real-time complete train list information.
- A suite of other useful emergency response information designed to assist when responding to a rail-related transportation emergency.
This innovative system builds on CSX's longstanding commitment to communicate with, collaborate with and train first responders in hopes of advancing our top priority: the safety of our communities, our employees and our customers' freight.
CSX Rail Respond, designed to work on smartphones, tablets or desktop PC, can be accessed through iPhone, Android devices and most browsers.
First responders can learn more about Rail Respond, CSX’s mobile web application with access to detailed information about trains traveling in your jurisdiction, at www.csxrailrespond.com.
Training Materials and Online Resources
First responders can also check out www.csxsafe.com to take an online course designed by CSX to help local emergency responders manage incidents involving rail property and equipment.
CSX also provides free training and emergency planning materials for emergency response agencies. Visit our Training Materials for Emergency Responders page to request any of the following items:
- Community Awareness Emergency Planning Guide
- Emergency Response to Railroad Incidents Self Study Guide
- Emergency Response to Railroad Incidents Self Study Video
- Locomotive Emergency Response Operations Video
If you’re an emergency response, emergency planning or government official looking for more information about the hazardous materials CSX moves in your jurisdiction, or any available training opportunities, please contact CSX at HazMatSafety@CSX.com. You can also stay up to date by visiting CSX’s corporate website, which has information on Emergency Responder Training and Education.